Frame Network
Privacy Policy
Effective Date · 26 March 2026
Frame Intelligence, LLC (“Frame,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, join our community, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
This may include:
- name
- email address
- contact details
- information submitted through forms, community signups, or update requests
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- browser type
- device information
- operating system
- pages visited
- referral source
- time spent on pages
- clicks and interactions
- community join actions
- general website usage data
This information helps us improve our website, understand user behavior, and optimize our communications.
2. How We Use Information
We may use collected information to:
- operate and improve our website
- provide updates and launch announcements
- respond to inquiries
- improve user experience
- understand community engagement
- measure campaign performance
- improve acquisition and onboarding flows
- support marketing and advertising efforts
- maintain compliance and security
We do not sell personal information to third parties.
4. Marketing Communications
If you choose to subscribe to updates, newsletters, launch announcements, or community communications, we may send you emails related to:
- product updates
- ecosystem developments
- launch milestones
- community announcements
- important business updates
You may unsubscribe from these communications at any time by:
- using the unsubscribe link included in emails
- contacting us directly
By submitting your email address through our website, you consent to receiving communications from Frame in accordance with this Privacy Policy.
5. Third-Party Services
We may use trusted third-party providers for:
- hosting
- analytics
- email delivery
- advertising platforms
- payment processing (if applicable)
- infrastructure services
These providers may process limited information necessary to perform their services and are expected to maintain appropriate privacy and security standards.
We are not responsible for the privacy practices of third-party websites linked from our platform.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, disclosure, or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure.
7. Your Rights
Depending on your jurisdiction, you may have rights related to your personal information, including:
- access to your information
- correction of inaccurate information
- deletion requests
- withdrawal of consent where applicable
To request assistance regarding your personal information, please contact us at: [email protected]
8. California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
- request access to personal information we collect
- request deletion of personal information
- request correction of inaccurate information
- know how personal information is used
- request information regarding disclosure to third parties
Frame does not sell personal information to third parties.
To submit a privacy-related request, please contact us at: [email protected]
9. Do Not Track
Some browsers offer a “Do Not Track” feature. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to all Do Not Track settings.
Users may still manage cookies and privacy settings directly through browser controls.
10. International Users & GDPR
If you are located in the European Union, European Economic Area, or United Kingdom, the following applies to you.
Frame Intelligence, LLC processes personal information in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection law.
Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent — where you have actively submitted your email address or agreed to cookies and tracking technologies
- Legitimate interests — where we process automatically collected data (such as usage and analytics data) to operate, improve, and promote our platform, and where our interests are not overridden by your rights
- Legal obligation — where processing is required to comply with applicable law
Your Additional Rights
If you are located in the EU, EEA, or UK, you have the right to:
- access the personal information we hold about you
- request correction or deletion of your personal information
- object to or restrict certain processing
- withdraw consent at any time where processing is based on consent
- lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at: [email protected]
11. International Data Transfers
Frame Intelligence, LLC is based in the United States. If you access our website from the EU, EEA, or UK, your personal information may be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction.
Where such transfers occur, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection law, including through the use of Standard Contractual Clauses or other approved transfer mechanisms where required.
By using our website, you acknowledge that your information may be transferred internationally as described in this policy.
13. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy.
Specifically:
- Email address and related signup information is retained indefinitely for the purpose of ongoing marketing communications. You may request deletion or withdraw consent at any time by unsubscribing or contacting us at [email protected]
- Analytics and usage data collected through tools such as Google Analytics 4 is subject to the data retention settings and policies of those third-party platforms. We do not independently delete this data on a fixed schedule, and retention periods are governed in part by the platforms through which it is collected
- Where you submit a deletion request and we are not subject to a competing legal obligation, we will take reasonable steps to action that request within a reasonable timeframe
14. Minimum Age
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from anyone under 16 years of age. If you believe we have inadvertently collected information from a minor, please contact us at [email protected] and we will take steps to delete it promptly.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in operations, legal requirements, or platform compliance standards.
Updates will be posted on this page with a revised effective date.
16. Contact
If you have questions regarding this Privacy Policy, please contact:
Frame Intelligence, LLC
[email protected]